A user is trying to pair new Bluetooth headphones with a Windows laptop. The headphones are confirmed to be in pairing mode, but no devices appear in the laptop's Bluetooth list. Which action should the user take NEXT to complete the connection?
Disable Airplane mode to restore wireless communications
Confirm the headphones are within normal Bluetooth range (about 10 meters)
Ensure Bluetooth is turned on either in Windows settings or with the laptop's hardware switch
Delete any previously paired headphones from the laptop and scan again
Before a computer can discover or connect to any Bluetooth accessory, the Bluetooth radio itself must be enabled either through Windows settings or a physical switch on the laptop. If the radio is off, the computer will not scan for devices, so turning Bluetooth on is the logical next troubleshooting step. Disabling Airplane mode may re-enable radios but does not directly confirm that Bluetooth is enabled; removing old pairings or verifying range are useful later steps once the radio is confirmed to be on.
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