A user in a busy office reports that a shared printer is producing documents whose text is unreadable and appears random or mixed up after each print job. What is the most likely cause of this issue?
An incorrect or outdated printer driver
Low toner or ink levels
Paper jams
Misaligned paper feed
Garbled or jumbled printouts almost always point to a communication or data-translation problem between the computer and the printer. The most common root cause is an incorrect, corrupt, or outdated printer driver, because the driver converts the computer's print commands into a language the printer understands. When that driver is wrong or damaged, the instructions become scrambled and the printer outputs unreadable characters. Low toner, paper-feed problems, and paper jams can cause faded, misaligned, or blank pages, but they do not scramble the data being sent to the printer.
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