CompTIA Study Materials
CompTIA A+
CompTIA Network+
CompTIA Security+
CompTIA CySA+
CompTIA Linux+
CompTIA PenTest+
CompTIA Cloud+
CompTIA ITF+AWS Study Materials
AWS Cloud PractitionerMicrosoft Study Materials
Microsoft Azure Fundamentals CompTIA Network+ CompTIA CySA+ CompTIA Linux+ CompTIA PenTest+ CompTIA Cloud+ CompTIA ITF+ AWS Cloud Practitioner Microsoft Azure FundamentalsA user has reported that their desktop PC cannot connect to drive locations on the network. The user is utilizing a wired connection.
DHCP is being utilized in your network.
Choose the most correct first step in troubleshooting:
Determine if the user has received an IP address within the network's scope.
Reboot the nearest access point.
Verify physical connectivity between the PC, the data jack at their desk, the patch port in the distribution closet and the switch.
Reboot the switch that the user's client is connected to.