CompTIA A+ 220-1101 Practice Question
A user has called in reporting that their documents are not printing despite numerous attempts. As a technician, you check and find there are multiple print jobs lined up in the print queue. What is the most likely resolution for this issue?
Remove and reinstall the printer drivers without clearing the print queue.
Clear the print queue and restart the Print Spooler service.
Resend all the print jobs to the printer without clearing the queue.
Restart the printer and computers involved without clearing the queue.