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Free CompTIA A+ 220-1101 Practice Question

A user has called in reporting that their documents are not printing despite numerous attempts. As a technician, you check and find there are multiple print jobs lined up in the print queue. What is the most likely resolution for this issue?

  • Resend all the print jobs to the printer without clearing the queue.

  • Restart the printer and computers involved without clearing the queue.

  • Clear the print queue and restart the Print Spooler service.

  • Remove and reinstall the printer drivers without clearing the print queue.

This question's topic:
CompTIA A+ 220-1101 / 
Hardware and Network Troubleshooting
Your Score:
Hardware and Network Troubleshooting
Mobile Devices
Networking
Hardware
Virtualization and Cloud Computing