A user complains that they can no longer see any wireless networks, connect to their Bluetooth headset, or make phone calls on their Android phone. Which of the following options would best address these issues?
These symptoms describe a phone that is in Airplane Mode. When activated, Airplane Mode disables all of the device's radio-frequency signal transmissions, including cellular, Wi-Fi, and Bluetooth. The best option available would be to disable Airplane Mode to restore all wireless services. On most modern smartphones, it is also possible to re-enable Wi-Fi and Bluetooth services individually while the device remains in Airplane Mode.
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What is Airplane Mode and how does it affect my phone's functionality?
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How do I disable Airplane Mode on my Android phone?
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What are some other reasons my phone might not be able to connect to networks?