CompTIA A+ 220-1101 Practice Question

A user complains that the sound from their monitor's built-in speakers is not working, but the display is showing the image correctly. After verifying that the monitor is not muted and the volume is turned up, what should be the NEXT step in troubleshooting this issue?

  • Check the audio output settings on the computer

  • Update the graphics card driver

  • Verify the HDMI cable supports audio

  • Replace the monitor's speakers

CompTIA A+ 220-1101
Hardware and Network Troubleshooting
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