A user complains that the sound from their monitor's built-in speakers is not working, but the display is showing the image correctly. After verifying that the monitor is not muted and the volume is turned up, what should be the NEXT step in troubleshooting this issue?
The correct answer is 'Check the audio output settings on the computer', because if the speakers themselves are functioning correctly and the issue is not related to volume control, it's important to verify that the computer is configured to send audio to the correct output device. Sometimes, the computer's audio settings might have been changed inadvertently, causing it to send audio to a different device instead of the monitor's built-in speakers.
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What are audio output settings?
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