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Free CompTIA A+ 220-1101 Practice Question

A user calls to report an issue they are having. As you apply the best practice methodology to resolve the problem, what is the first thing you should do as you are troubleshooting?

  • Test the theory to determine the cause

  • Establish a plan of action

  • Establish a theory of probable cause

  • Identify the problem

This question's topic:
CompTIA A+ 220-1101 / 
Hardware and Network Troubleshooting
Your Score:
Hardware and Network Troubleshooting
Mobile Devices
Networking
Hardware
Virtualization and Cloud Computing