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Free CompTIA A+ 220-1101 Practice Question

A user calls to report an issue they are having. As you apply the best practice methodology to resolve the problem, what is the first thing you should do as you are troubleshooting?

  • Test the theory to determine the cause

  • Identify the problem

  • Establish a plan of action

  • Establish a theory of probable cause

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Your Score:
Hardware and Network Troubleshooting
Networking
Hardware
Virtualization and Cloud Computing
Mobile Devices
CompTIA A+ 220-1101
  • Mobile Devices
  • Networking
  • Hardware
  • Virtualization and Cloud Computing
  • Hardware and Network Troubleshooting
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