A technician replaces a faulty power supply in a desktop computer, and the machine now successfully powers on. According to the CompTIA troubleshooting methodology, what is the very next step the technician should perform?
Verify full system functionality and, if applicable, implement preventive measures.
Establish a theory of probable cause.
Establish a plan of action to resolve the problem.
According to the CompTIA troubleshooting methodology, the step immediately following the implementation of a solution (Step 4) is 'Verify full system functionality and, if applicable, implement preventive measures' (Step 5). This step is crucial to confirm that the repair solved the original problem completely and did not cause any new issues. 'Documenting the findings, actions, and outcomes' (Step 6) is the final step and occurs only after full functionality has been verified. Establishing a theory (Step 2) and a plan of action (Step 4) would have occurred before replacing the power supply.
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What preventive measures can be implemented after verifying functionality?