Crucial Exams

CompTIA A+ 220-1101 Practice Question

A technician receives a call that a user’s workstation has suddenly stopped responding and the screen is blank. Before investigating potential hardware issues, what should the technician check first to establish a theory of probable cause?

  • You selected this option

    Check the computer for a blue screen of death (BSOD) or other crash screens.

  • You selected this option

    Inspect the motherboard for swollen capacitors or other visible signs of hardware failure.

  • You selected this option

    Listen for power-on self-test (POST) beeps to diagnose motherboard or component issues.

  • You selected this option

    Verify that the monitor is turned on and the cable is securely connected to both the monitor and the workstation.

CompTIA A+ 220-1101
Hardware and Network Troubleshooting
Your Score:
Settings & Objectives
Random Mixed
Questions are selected randomly from all chosen topics, with a preference for those you haven’t seen before. You may see several questions from the same objective or domain in a row.
Rotate by Objective
Questions cycle through each objective or domain in turn, helping you avoid long streaks of questions from the same area. You may see some repeat questions, but the distribution will be more balanced across topics.

Check or uncheck an objective to set which questions you will receive.

Wipe Score
SAVE $31
CompTIA A+ Voucher (220-1101 or 220-1102)
$253.00 $222.00
Bash, the Crucial Exams Chat Bot
AI Bot