Free CompTIA A+ 220-1101 Practice Question
A technician receives a call that a user’s workstation has suddenly stopped responding and the screen is blank. Before investigating potential hardware issues, what should the technician check first to establish a theory of probable cause?
Inspect the motherboard for swollen capacitors or other visible signs of hardware failure.
Check the computer for a blue screen of death (BSOD) or other crash screens.
Verify that the monitor is turned on and the cable is securely connected to both the monitor and the workstation.
Listen for power-on self-test (POST) beeps to diagnose motherboard or component issues.
This question's topic:
CompTIA A+ 220-1101 /
Hardware and Network Troubleshooting
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