A technician needs to replace the integrated webcam on a user's laptop. Considering the default components in most laptops, which of the following is the BEST first step the technician should take to initiate the replacement process?
Powering off a device and remove the battery is a necessary safety measure, it is the first step you should take whenever accessing internal components.
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Why is it important to power off the laptop and remove the battery before replacing components?
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What tools or precautions should be used when accessing internal laptop components?
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What other laptop components are commonly replaced, and what steps should I take for them?
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CompTIA A+ 220-1101 (V14)
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