CompTIA A+ 220-1101 Practice Question

A technician is troubleshooting a problem with a client's smartphone that is failing to connect to a network after the client has traveled to a new city. The client reports that the device was working perfectly fine before the trip. What action should the technician take to rectify this issue?

  • Install the latest system update available for the device.

  • Inspect the SIM card for any signs of damage.

  • Reset all network settings to their factory defaults.

  • Update the Preferred Roaming List (PRL) on the device.

CompTIA A+ 220-1101
Mobile Devices
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