Crucial Exams

CompTIA A+ 220-1101 Practice Question

A technician is troubleshooting a newly installed cable modem that is failing to connect to the internet. The physical connection is verified, but the modem's status indicator for online connectivity is off. Of the following options, what is the BEST step to troubleshoot this issue?

  • Restart the cable modem

  • Check the network card on the connected computer

  • Use a cable tester on the Ethernet cable

  • Replace the cable modem

CompTIA A+ 220-1101
Networking
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