Crucial Exams

CompTIA A+ 220-1101 (V14) Practice Question

A technician is troubleshooting a computer that frequently crashes and displays blue screen errors. After observing the symptoms, the technician establishes a theory that a faulty RAM module is the cause. Which of the following is the most direct method for testing this theory?

  • Check the system event logs for memory-related error codes.

  • Swap the suspected RAM module with a known good module.

  • Update the motherboard's BIOS/UEFI firmware.

  • Reinstall the operating system to rule out software corruption.

CompTIA A+ 220-1101 (V14)
Hardware and Network Troubleshooting
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