Crucial Exams

CompTIA A+ 220-1101 (V14) Practice Question

A technician is troubleshooting a company-owned smartphone that is experiencing poor connectivity issues when team members travel outside of their home office region. The device is on a CDMA network. To address the issue, the technician decides to ensure the device has the latest information for connecting to towers from multiple carriers. Which of the following actions should the technician take?

  • Manually select a preferred network from the device's network settings.

  • Ensure the device's operating system is up to date with the latest carrier OEM version.

  • Update the Preferred Roaming List (PRL) on the device.

  • Reset the network settings to factory defaults.

CompTIA A+ 220-1101 (V14)
Mobile Devices
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