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Free CompTIA A+ 220-1101 Practice Question

A technician is troubleshooting a company-owned smartphone that is experiencing poor connectivity issues when team members travel outside of their home office region. The device is on a CDMA network. To address the issue, the technician decides to ensure the device has the latest information for connecting to towers from multiple carriers. Which of the following actions should the technician take?

  • Ensure the device's operating system is up to date with the latest carrier OEM version.

  • Update the Preferred Roaming List (PRL) on the device.

  • Manually select a preferred network from the device's network settings.

  • Reset the network settings to factory defaults.

This question is for objective:
Mobile Devices
Your Score:
Mobile Devices
Networking
Hardware
Virtualization and Cloud Computing
Hardware and Network Troubleshooting