CompTIA A+ 220-1101 Practice Question

A technician is called to investigate an issue with a client's workstation that is experiencing slow boot times and frequent system hang-ups. Upon inspection, the technician notices that during the system's startup sequence, a message briefly appears stating 'S.M.A.R.T. status bad, backup and replace'. Based on this message, what should the technician advise the client to do immediately to protect the client's data?

  • Advise to optimize the operating system to improve boot times and system performance.

  • Recommend keeping using the disk as normal since S.M.A.R.T. warnings are often overly cautious.

  • Advise the client to immediately back up their data and prepare to replace the hard drive.

  • Suggest defragmenting the disk to resolve the slow boot times and prevent system hang-ups.

CompTIA A+ 220-1101
Hardware and Network Troubleshooting
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