Crucial Exams

CompTIA A+ 220-1101 Practice Question

A technician is attempting to resolve an issue with a high-end graphic workstation that unexpectedly shuts down. The technician suspects a problem with the thermal management system. What is the BEST first action the technician should take?

  • Immediately disassemble the workstation to check for visual signs of capacitor swelling or other damage that might be causing the shutdown.

  • Upgrade the BIOS/UEFI firmware, as outdated firmware can sometimes lead to incorrect temperature readings and subsequent unexpected shutdowns.

  • Replace the thermal paste on the CPU and GPU to ensure adequate cooling, as this is a common cause of thermal shutdown.

  • Consult the workstation's vendor documentation for proper troubleshooting steps and guidance on thermal management for the GPU and Graphics Card.

CompTIA A+ 220-1101
Hardware and Network Troubleshooting
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