Free CompTIA A+ 220-1101 Practice Question
A technician is attempting to resolve an issue with a high-end graphic workstation that unexpectedly shuts down. The technician suspects a problem with the thermal management system. What is the BEST first action the technician should take?
Upgrade the BIOS/UEFI firmware, as outdated firmware can sometimes lead to incorrect temperature readings and subsequent unexpected shutdowns.
Consult the workstation's vendor documentation for proper troubleshooting steps and guidance on thermal management for the GPU and Graphics Card.
Immediately disassemble the workstation to check for visual signs of capacitor swelling or other damage that might be causing the shutdown.
Replace the thermal paste on the CPU and GPU to ensure adequate cooling, as this is a common cause of thermal shutdown.
