Crucial Exams

CompTIA A+ 220-1101 (V14) Practice Question

A technician has been asked to replace the SSD in a user's laptop with a larger capacity drive. The user requests that all existing data is transferred to the new SSD. Which of the following is the best first course of action the technician should take to ensure data is not lost during this process?

  • Remove the old SSD and immediately install the new SSD, assuming all necessary data is backed up to the cloud.

  • Copy and paste the user files from the old SSD to the new one using a USB drive.

  • Perform a fresh operating system installation on the new SSD, and then manually reinstall the user's applications.

  • Use software to clone the existing SSD to the new SSD.

CompTIA A+ 220-1101 (V14)
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