A network administrator has received complaints about erratic connection quality on the office's wireless network. The issues predominantly occur during business hours and seem less frequent in the evening. There have been recent installations of industrial equipment within the building that operate only during business hours. Which measure should the administrator take first to address the potential source of the wireless connectivity problems?
Change the operation frequency channel of the wireless access points to avoid overlap with other WiFi networks
Modify DHCP lease time settings to ensure IP address conflicts are not causing the issue
Inspect cables and connectors associated with wireless access points for any signs of damage
Perform an environmental survey to identify if the new industrial equipment is a source of interference
Surveying the physical environment for new equipment that could cause interference is crucial, as industrial machinery can emit electromagnetic interference that disrupts wireless communication. This aligns with the observation that the connection issues correspond with the operational hours of the new equipment. Checking cables and connectors would typically address issues relating to wired networks but may not directly solve wireless interference issues. Changing WiFi channels might help if interference was due to overlapping channels with neighboring WiFi networks, however, this possibility doesn't neatly coincide with the observed timeframe for connectivity issues. Lastly, modifying the DHCP lease time would not address external interference at all, but it could possibly resolve other network issues not related to interference.
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CompTIA A+ 220-1101 (V14)
Hardware and Network Troubleshooting
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