A customer reports their laptop is not holding a charge as long as it used to, and they need to use their laptop for extended periods while traveling. What is the most effective solution?
Disable unnecessary applications and hardware components that will not be used while traveling
Add more RAM to the laptop
Replace the laptop battery
Update the laptop's BIOS
Enable Battery Saver Mode in the BIOS and Windows System Settings
Replacing the laptop battery is the most effective solution because laptop batteries degrade over time and lose their ability to hold a charge. Charge capacity diminishes due to the battery's chemical composition changing with each charge cycle, eventually leading to the need for a replacement to ensure the laptop can hold a sufficient charge for extended use.
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Why do laptop batteries degrade over time?
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How can I tell when it’s time to replace my laptop battery?
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What should I look for when purchasing a replacement laptop battery?