A customer reports their laptop is not holding a charge as long as it used to, and they need to use their laptop for extended periods while traveling. What is the most effective solution to restore the laptop's original battery endurance?
Replacing the laptop battery is the most effective solution because laptop batteries degrade over time and lose their ability to hold a charge. Charge capacity diminishes due to the battery's chemical composition changing with each charge cycle, eventually leading to the need for a replacement to ensure the laptop can hold a sufficient charge for extended use. While updating the BIOS or changing power settings might offer minor improvements in power management, they cannot restore the lost capacity of a chemically degraded battery.
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