Free CompTIA A+ 220-1101 Practice Question
A customer is explaining their PC's symptoms, but you already know what the issue is. Which is the most appropriate action?
Continue listening to the customer's explanation, when they are done refer them to a website to find a solution.
Finish listening to their explanation and then explain the solutions.
Ask the customer to repeat the problem and all the symptoms several times, for clarity.
Politely interrupt them and explain your solutions.
This question's topic:
CompTIA A+ 220-1101 /
Hardware and Network Troubleshooting
SAVE $31