CompTIA Study Materials
AWS Study Materials
AWS Cloud Practitioner AWS Cloud Practitioner
AWS Cloud Practitioner CLF-C02
Microsoft Study Materials
Microsoft Azure Fundamentals Microsoft Azure Fundamentals
Microsoft Azure Fundamentals AZ-900

Free CompTIA A+ 220-1101 Practice Question

A customer is explaining their PC's symptoms, but you already know what the issue is. Which is the most appropriate action?

  • Continue listening to the customer's explanation, when they are done refer them to a website to find a solution.

  • Ask the customer to repeat the problem and all the symptoms several times, for clarity.

  • Politely interrupt them and explain your solutions.

  • Finish listening to their explanation and then explain the solutions.

This question is for objective:
Hardware and Network Troubleshooting
Your Score:
Hardware and Network Troubleshooting
Networking
Hardware
Virtualization and Cloud Computing
Mobile Devices