A customer is complaining that their laptop often restarts with no warning, most often when they are playing video games or have several programs running at once. What is most likely the issue?
Any computer can overheat, but laptops are compact and can easily overheat when the processor is stressed for long periods of time. Typically when a computer becomes too hot it will simply shut off without warning to prevent any physical damage to the computer.
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CompTIA A+ 220-1101 (V14)
Hardware and Network Troubleshooting
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