A customer has contacted the help desk where you work and complained about an issue on their Windows PC that happens a few times a day. Of the given options, which would be the BEST place to check for information on previous issues?
Event Viewer is a program available in Windows operating systems that shows a log of errors, events and messages from the operating system and applications. This is a great place to start when trying to diagnose an issue. For example, if an application crashes or an unexpected power loss occurs you may find information in Event Viewer that will clue you in on what is happening.
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What kind of events can be found in Event Viewer?
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How do I access Event Viewer on a Windows PC?
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What should I do if I find errors in Event Viewer?