CompTIA A+ 220-1101 Practice Question

A customer has contacted the End User Support Desk where you work. They are complaining they are receiving an error when trying to print and browse the internet stating they don't have network connectivity. After going to their desk and logging onto their machine you run ipconfig /all and see an assigned IP address of 169.254.20.34. Of the following options, what is MOST LIKELY the issue?

  • Misconfigured or unreachable DNS

  • Misconfigured or unreachable Switch

  • Misconfigured or unreachable DHCP

  • Misconfigured or unreachable Firewall

CompTIA A+ 220-1101
Hardware and Network Troubleshooting
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