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Free CompTIA A+ 220-1101 Practice Question

A customer has brought in a laptop with a touch screen that is no longer responding to touch input. You've verified that the touch screen functionality is enabled in the system settings, and the device has the latest drivers. What is the NEXT best step to take in troubleshooting the touch screen issue?

  • Calibrate the touch screen.

  • Adjust the screen resolution to ensure it matches the touch input.

  • Reinstall the touch screen drivers.

  • Replace the touch screen with a new one from an approved vendor.

This question is for objective:
Mobile Devices
Your Score:
Mobile Devices
Networking
Hardware
Virtualization and Cloud Computing
Hardware and Network Troubleshooting