A customer complains their laptop becomes very slow when multiple applications and browser tabs are open. As a technician, you are asked to recommend the most suitable and easily replaceable component to address this specific performance issue on a limited budget. Which of the following upgrades should you prioritize?
For issues with slowness during multitasking, such as running many applications or browser tabs at once, the primary bottleneck is often insufficient Random-Access Memory (RAM). Adding more RAM allows the system to keep more application data readily accessible, reducing the need to use the much slower page file on the storage drive. While upgrading a mechanical hard drive to a Solid-State Drive (SSD) also significantly improves overall performance, a RAM upgrade is the most direct and targeted solution for multitasking issues. Laptop CPUs and video cards are typically soldered to the motherboard and are not considered easily replaceable or cost-effective upgrades.
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Why is upgrading RAM more effective than upgrading the CPU for multitasking?
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CompTIA A+ 220-1101 (V14)
Hardware and Network Troubleshooting
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