CompTIA Study Materials
AWS Study Materials
AWS Cloud Practitioner AWS Cloud Practitioner
AWS Cloud Practitioner CLF-C02
Microsoft Study Materials
Microsoft Azure Fundamentals Microsoft Azure Fundamentals
Microsoft Azure Fundamentals AZ-900

Free CompTIA A+ 220-1101 Practice Question

A corporate employee reports that their laptop's fingerprint reader, which is required for secure access to company resources, has become unresponsive. Prior to contacting support, they had already performed a system reboot with no success. What should be the next step in troubleshooting the issue?

  • Recommend that the user update the laptop's operating system to the latest version to ensure compatibility.

  • Verify that the biometric device is enabled and functioning correctly in device manager.

  • Advise the user to reset their biometric profile through the account settings immediately.

  • Restart the biometric service via the services management console to address any service-related issues.

This question is for objective:
Mobile Devices
Your Score:
Mobile Devices
Networking
Hardware
Virtualization and Cloud Computing
Hardware and Network Troubleshooting