A company's laser printer has begun producing pages that are covered with light toner specks. As the technician on site, which item should you check first to resolve the problem?
Reinstall the printer driver on the connected workstations.
Inspect or replace the toner cartridge for leaks or low toner.
Clean the print-head nozzles to remove possible blockages.
Verify that the correct paper type is selected in the printer settings.
Toner specks or spatter almost always originate from a defective, leaking, or nearly empty toner cartridge. Inspecting-or, if necessary, replacing-the cartridge is the quickest way to confirm whether the cartridge is the source of the speckling. Paper settings, driver reinstallation, or cleaning print-head nozzles (an inkjet component) are less likely to correct this specific laser-printer defect.
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CompTIA A+ 220-1101 (V14)
Hardware and Network Troubleshooting
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