Free CompTIA A+ 220-1101 Practice Question

A company's employees are experiencing poor audio quality during VoIP calls, with voices breaking up irregularly. The network technician finds no significant packet loss and adequate bandwidth. What is the MOST likely cause of the voice quality issues?

  • The network interface cards (NICs) are faulty

  • The signal strength for the wireless phones is low.

  • The firmware on the router is outdated.

  • The network is experiencing jitter.

This question's topic:
CompTIA A+ 220-1101 / 
Hardware and Network Troubleshooting
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