Free CompTIA A+ 220-1101 Practice Question
A client's smartphone was accidentally immersed in water and no longer responds to touch input, although the display is still functioning. After powering off the device and ensuring it's not connected to a power source, what is the next BEST step to minimize damage and begin resolving the issue?
Remove the battery from the device, if accessible, to prevent any further potential electrical damage.
Dry the surface of the device with a hairdryer on a cool setting to evaporate the moisture.
Store the device in a sealed bag of rice to absorb moisture.
This question's topic:
CompTIA A+ 220-1101 /
Hardware and Network Troubleshooting
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