Crucial Exams

CompTIA A+ 220-1101 Practice Question

A client's desktop computer is not powering on at all when the power button is pressed. There are no sounds, no lights, and no fans spinning. Which of the following is the BEST first step to troubleshoot this issue?

  • Replace the CMOS battery on the motherboard immediately.

  • Check if the power outlet and cables are functioning by using them with another device.

  • Switch the voltage selector switch on the back of the power supply unit (PSU) and try again.

  • Open the computer case and inspect the power supply unit (PSU) for any signs of damage.

CompTIA A+ 220-1101
Hardware and Network Troubleshooting
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