A client has reported that their laser printer is creating documents with speckles scattered across the printed pages. Considering the best practices for troubleshooting printer issues, what should you examine first to resolve this problem?
Inspect the toner cartridge for leaks and check the drum for defects.
Replace the paper tray with a new one.
Update the printer driver software to the latest version.
Configure the printer's paper settings to a heavier weight paper.
The most common cause for speckling on printed pages, especially in laser printers, is typically related to the toner cartridge. Toner that has leaked from the cartridge or a defective drum unit can cause speckling. Cleaning the inside of the printer and checking the toner cartridge for damage or leaks are practical first steps. Checking the paper tray or changing the print settings would not be the initial actions to take for speckles on prints; they are typically related to other print issues such as paper jams or quality of print, not speckling caused by toner issues.
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What are the primary components of a laser printer that could cause speckling?
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What are some signs that a toner cartridge or drum is defective?
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Why is cleaning the printer and checking the toner cartridge important in this troubleshooting process?