A client has reported that the documents printed from their laser printer have toner that easily smears with minimal contact. You have already checked and confirmed that the correct media type is being used and the printer's environment is within operational specifications. Which of the following could be the cause of the toner not properly fusing to the paper?
You selected this option
There's a mismatch in the paper size settings.
You selected this option
The fuser assembly is malfunctioning or has failed.
If the toner is not fusing correctly to the paper, that indicates an issue with the fuser assembly, which is responsible for bonding the toner to the paper through heat and pressure. The fuser assembly either isn't reaching the necessary temperature or isn't maintaining it. The other options listed are less likely causes of this specific problem because they do not directly impact the fuser assembly's function.
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What is a fuser assembly and how does it work in a laser printer?
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How can I troubleshoot a malfunctioning fuser assembly?
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What symptoms indicate that the toner is not properly fusing to the paper?