A client calls to report that the documents from their high-volume laser printer have started showing faded print on the right side, while the left side is printing normally. The printer was recently serviced and had its toner replaced. Before considering a hardware replacement, which of the following should be investigated FIRST to address the faded print issue?
Perform another round of regular printer maintenance.
Inspect the toner cartridge for proper installation and potential defects.
When a laser printer starts producing faded prints on only one side of the page, it often suggests an issue with the toner distribution inside the toner cartridge or a problem with the cartridge itself, such as a damaged photosensitive drum or worn wiper blade, especially if the cartridge is new. Because the cartridge was recently replaced, it's important to inspect it for defects or improper installation before looking into more serious hardware issues. If the toner itself were low, the fading would typically be uniform across the entire page, not just on one side, and regular maintenance would have already ruled out minor issues. A malfunctioning fuser unit would generally result in toner not adhering to the page fully, appearing smudged, or potentially leading to complete print loss. Clogged nozzles would not be an issue in a laser printer, as this is a problem specific to inkjet printers.
Ask Bash
Bash is our AI bot, trained to help you pass your exam. AI Generated Content may display inaccurate information, always double-check anything important.
What are common causes of uneven printing in laser printers?
Open an interactive chat with Bash
How does a photosensitive drum work in a laser printer?
Open an interactive chat with Bash
Why is it unlikely for the fuser unit to cause side-specific fading?
Open an interactive chat with Bash
CompTIA A+ 220-1101 (V14)
Hardware and Network Troubleshooting
Your Score:
Report Issue
Bash, the Crucial Exams Chat Bot
AI Bot
Loading...
Loading...
Loading...
Pass with Confidence.
IT & Cybersecurity Package
You have hit the limits of our free tier, become a Premium Member today for unlimited access.
Military, Healthcare worker, Gov. employee or Teacher? See if you qualify for a Community Discount.
Monthly
$19.99
$19.99/mo
Billed monthly, Cancel any time.
3 Month Pass
$44.99
$14.99/mo
One time purchase of $44.99, Does not auto-renew.
MOST POPULAR
Annual Pass
$119.99
$9.99/mo
One time purchase of $119.99, Does not auto-renew.
BEST DEAL
Lifetime Pass
$189.99
One time purchase, Good for life.
What You Get
All IT & Cybersecurity Package plans include the following perks and exams .