What is the first step of the seven step malware removal process?

  • Disable System Restore (in Windows)
  • Identify and research malware symptoms
  • Educate the end user
  • Enable System Restore and create a restore point (in Windows)
  • Quarantine the infected systems

CompTIA A+ 220-1002
  • Operating Systems
  • Security
  • Software Troubleshooting
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  • Operational Procedures