Your employer offers company owned cellphones to some employees. A ticket has been created by an employee stating their cellphone is not connecting to the company WiFi. What troubleshooting step should be done first?

  • Submit it to the OEM vendor for review
  • Restart the device
  • Verify WiFi is enabled
  • Replace the PCIe WiFi card

CompTIA A+ 220-1001
  • Mobile Devices
    • This question is filed here
  • Networking
  • Hardware
  • Virtualization and Cloud Computing
  • Hardware and Network Troubleshooting