A ticket has been escalated to you regarding a client that is not holding BIOS configurations between shutdowns and is experiencing system-time issues. The first thing you should attempt is:

  • Upgrade BIOS
  • Re-setting the system clock
  • Pointing the PC to a different time server
  • Replacing the CMOS battery

CompTIA A+ 220-1001
  • Mobile Devices
  • Networking
  • Hardware
  • Virtualization and Cloud Computing
  • Hardware and Network Troubleshooting
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