Regular security awareness training helps employees identify and properly respond to threats such as phishing emails and social-engineering attempts. By reducing the likelihood that users will divulge credentials or click malicious links, training lowers the number of security incidents that begin with human error. It complements-but does not replace-technical controls like firewalls and vulnerability management, nor does it guarantee full regulatory compliance or eliminate zero-day vulnerabilities.
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Cisco CCNA 200-301
Security Fundamentals
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