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Managing Microsoft 365 Updates and Support Flashcards
Microsoft 365 Fundamentals MS-900 Flashcards
| Front | Back |
| How can organizations customize their Microsoft 365 update schedules? | By utilizing configuration policies and settings in tools like Group Policy and Microsoft Endpoint Manager |
| How can you test upcoming Microsoft 365 features before deploying them broadly | Use the Current Channel (Preview) |
| How do Microsoft 365 updates enhance security? | They incorporate security patches and improvements to defend against emerging vulnerabilities |
| How do service level agreements (SLAs) impact Microsoft 365 support? | They set guaranteed response times and uptime commitments for addressing service-related issues |
| How does the Microsoft 365 Compliance Center assist with update management? | It helps ensure that new updates meet regulatory and organizational compliance standards |
| How often does the Semi-Annual Enterprise Channel receive feature updates | Twice per year |
| What are the three primary update channels in Microsoft 365 | Current Channel, Monthly Enterprise Channel, and Semi-Annual Enterprise Channel |
| What are the two main support options offered in Microsoft 365 | Self-service support and Assisted support |
| What distinguishes assisted support from self-service support in Microsoft 365? | Assisted support provides direct help from Microsoft experts, while self-service relies on online resources and community forums |
| What do update deferrals allow administrators to do | Delay the deployment of updates for testing and validation |
| What is one key benefit of regularly updating Microsoft 365 software? | It ensures enhanced security, access to the latest features, and optimal system performance |
| What is the benefit of using the Monthly Enterprise Channel? | It delivers a stable environment with feature updates on a predictable monthly schedule |
| What is the main benefit of self-service support | Enables users to troubleshoot issues independently |
| What is the Microsoft 365 Service Health Dashboard | A tool for monitoring service statuses and incidents |
| What is the primary characteristic of the Current Channel | Provides the newest features and updates as soon as they are available |
| What is the purpose of the Microsoft 365 Admin Center | Centralized management for subscriptions, users, and updates |
| What resource provides detailed information about new Microsoft 365 features and updates | Microsoft 365 Roadmap |
| What role does Microsoft FastTrack play in Microsoft 365 deployments? | It offers guidance and resources to help organizations plan and adopt new updates effectively |
| What support feature helps track | manage, and resolve service-related issues, Support tickets or service requests |
| What tool can administrators use to manage Microsoft 365 updates | Microsoft Endpoint Configuration Manager or Group Policy |
| What type of support is included with Microsoft 365 subscriptions | 24/7 phone and online support for critical issues |
| Where can users find training resources and documentation for Microsoft 365 | Microsoft Learn or the Microsoft 365 documentation site |
| Which update channel is best for organizations needing the most stability | Semi-Annual Enterprise Channel |
| Why might an organization choose to delay Microsoft 365 updates? | To conduct testing, verify compatibility with existing systems, and mitigate potential disruptions |
This deck covers how updates are managed in Microsoft 365, the update channels, and the available support options for troubleshooting and service management.