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AZ-900 Azure Pricing and Support Models Flashcards

What features are included in the Azure Professional Direct support plan?
24/7 technical support, response times under 1 hour for critical issues, architecture guidance, and proactive monitoring.
A tool that helps estimate the cost savings of operating your solution on Azure compared to on-premises.
What are Azure Spot Virtual Machines?
VMs that use Azure's excess capacity at significant discounts but can be evicted when Azure needs the capacity back.
What is a Composite SLA?
1-year or 3-year terms, with greater discounts for longer commitments.
What are the typical Azure commitment terms for reservations?
What is the Azure TCO Calculator?
What is the Azure Basic support plan?
The calculated SLA when multiple services are used together in a solution, determined by multiplying the individual SLAs.
Free support included with all Azure subscriptions, offering access to documentation, community support, and the ability to create support tickets.
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How are SLA percentages calculated for multiple dependent services?By multiplying the SLA percentages of each dependent service (e.g., two 99.9% services used together would have a combined SLA of 99.8%).
How can you improve the overall SLA for an Azure solution?By implementing redundancy for critical components, using availability zones, or designing for failure.
How does Azure regions affect pricing?Prices can vary between regions based on operating costs in different geographic locations.
How does the Azure Health Dashboard help customers?It provides information about the current health status of Azure services and regions, helping customers identify service disruptions.
What are Azure cost allocation tags?Metadata elements attached to resources that allow you to organize billing data and track costs across different resource groups or departments.
What are Azure Reservations?Pre-paid commitments for Azure resources that offer discounted pricing compared to pay-as-you-go rates.
What are Azure Spot Virtual Machines?VMs that use Azure's excess capacity at significant discounts but can be evicted when Azure needs the capacity back.
What are the main Azure Support Plan tiers?Basic, Developer, Standard, and Professional Direct.
What are the typical Azure commitment terms for reservations?1-year or 3-year terms, with greater discounts for longer commitments.
What factors affect Azure pricing?Resource type, usage meters (like compute hours, data transfer), region, and subscription type.
What features are included in the Azure Professional Direct support plan?24/7 technical support, response times under 1 hour for critical issues, architecture guidance, and proactive monitoring.
What happens if Microsoft fails to meet an Azure SLA?Customers may be eligible for service credits, typically as a percentage of their monthly service fees.
What is a Composite SLA?The calculated SLA when multiple services are used together in a solution, determined by multiplying the individual SLAs.
What is an Azure Service Level Agreement (SLA)?A formal agreement between Microsoft and customers that defines performance standards for Azure services, typically measured as a percentage of uptime.
What is Azure Advisor?A personalized cloud consultant that helps you follow best practices to optimize your Azure deployments, including cost recommendations.
What is Azure Budget?A feature in Cost Management that lets you set spending thresholds and alerts when those thresholds are approached or exceeded.
What is Azure cost optimization?The process of managing and reducing overall cloud spending while maximizing business value from Azure.
What is Azure Hybrid Benefit?A licensing benefit that helps reduce costs by allowing you to use on-premises Windows Server and SQL Server licenses with Software Assurance on Azure.
What is Azure Reservations savings range typically?Usually between 20-72% compared to pay-as-you-go prices, depending on the service and commitment term.
What is Azure Service Health?A personalized dashboard that provides alerts and guidance when Azure service issues affect your resources.
What is Azure Support Plans?Tiered technical support offerings from Microsoft for Azure customers, ranging from basic to premium levels.
What is the Azure Basic support plan?Free support included with all Azure subscriptions, offering access to documentation, community support, and the ability to create support tickets.
What is the Azure Cost Management tool?A free service that helps you monitor, allocate, and optimize your Azure cloud spending.
What is the Azure Free Account?An introduction to Azure that includes free access to popular Azure products for 12 months, a credit to spend in the first 30 days, and access to 25+ products that are always free.
What is the Azure Pricing Calculator?A tool that helps estimate the costs of using Azure products and services for your specific scenario.
What is the Azure pricing model based on?Azure pricing is based on a pay-as-you-go model, where you only pay for the resources you use.
What is the Azure TCO Calculator?A tool that helps estimate the cost savings of operating your solution on Azure compared to on-premises.
What is the difference between Azure Standard and Professional Direct support response times for critical issues?Standard: 1 hour response time, Professional Direct: Less than 1 hour response time.
What is the difference between CapEx and OpEx in Azure pricing?CapEx (Capital Expenditure) is the upfront purchase of physical infrastructure, while OpEx (Operational Expenditure) is the pay-as-you-go model used in Azure cloud services.
What is the standard SLA uptime percentage for most critical Azure services?99.9% to 99.99%, depending on the service.
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What is Azure cost optimization?
Click the card to flip
Back
The process of managing and reducing overall cloud spending while maximizing business value from Azure.
Front
What is Azure Support Plans?
Back
Tiered technical support offerings from Microsoft for Azure customers, ranging from basic to premium levels.
Front
What is the Azure pricing model based on?
Back
Azure pricing is based on a pay-as-you-go model, where you only pay for the resources you use.
Front
What are the typical Azure commitment terms for reservations?
Back
1-year or 3-year terms, with greater discounts for longer commitments.
Front
What are the main Azure Support Plan tiers?
Back
Basic, Developer, Standard, and Professional Direct.
Front
What is the Azure Pricing Calculator?
Back
A tool that helps estimate the costs of using Azure products and services for your specific scenario.
Front
What is the standard SLA uptime percentage for most critical Azure services?
Back
99.9% to 99.99%, depending on the service.
Front
What is Azure Hybrid Benefit?
Back
A licensing benefit that helps reduce costs by allowing you to use on-premises Windows Server and SQL Server licenses with Software Assurance on Azure.
Front
How does Azure regions affect pricing?
Back
Prices can vary between regions based on operating costs in different geographic locations.
Front
What is Azure Advisor?
Back
A personalized cloud consultant that helps you follow best practices to optimize your Azure deployments, including cost recommendations.
Front
What is an Azure Service Level Agreement (SLA)?
Back
A formal agreement between Microsoft and customers that defines performance standards for Azure services, typically measured as a percentage of uptime.
Front
What is the Azure TCO Calculator?
Back
A tool that helps estimate the cost savings of operating your solution on Azure compared to on-premises.
Front
What is Azure Reservations savings range typically?
Back
Usually between 20-72% compared to pay-as-you-go prices, depending on the service and commitment term.
Front
What is the Azure Cost Management tool?
Back
A free service that helps you monitor, allocate, and optimize your Azure cloud spending.
Front
What is Azure Budget?
Back
A feature in Cost Management that lets you set spending thresholds and alerts when those thresholds are approached or exceeded.
Front
What is Azure Service Health?
Back
A personalized dashboard that provides alerts and guidance when Azure service issues affect your resources.
Front
What is the difference between CapEx and OpEx in Azure pricing?
Back
CapEx (Capital Expenditure) is the upfront purchase of physical infrastructure, while OpEx (Operational Expenditure) is the pay-as-you-go model used in Azure cloud services.
Front
What is a Composite SLA?
Back
The calculated SLA when multiple services are used together in a solution, determined by multiplying the individual SLAs.
Front
What factors affect Azure pricing?
Back
Resource type, usage meters (like compute hours, data transfer), region, and subscription type.
Front
How does the Azure Health Dashboard help customers?
Back
It provides information about the current health status of Azure services and regions, helping customers identify service disruptions.
Front
What is the Azure Free Account?
Back
An introduction to Azure that includes free access to popular Azure products for 12 months, a credit to spend in the first 30 days, and access to 25+ products that are always free.
Front
What is the difference between Azure Standard and Professional Direct support response times for critical issues?
Back
Standard: 1 hour response time, Professional Direct: Less than 1 hour response time.
Front
What features are included in the Azure Professional Direct support plan?
Back
24/7 technical support, response times under 1 hour for critical issues, architecture guidance, and proactive monitoring.
Front
What is the Azure Basic support plan?
Back
Free support included with all Azure subscriptions, offering access to documentation, community support, and the ability to create support tickets.
Front
What are Azure Reservations?
Back
Pre-paid commitments for Azure resources that offer discounted pricing compared to pay-as-you-go rates.
Front
How can you improve the overall SLA for an Azure solution?
Back
By implementing redundancy for critical components, using availability zones, or designing for failure.
Front
What are Azure Spot Virtual Machines?
Back
VMs that use Azure's excess capacity at significant discounts but can be evicted when Azure needs the capacity back.
Front
What happens if Microsoft fails to meet an Azure SLA?
Back
Customers may be eligible for service credits, typically as a percentage of their monthly service fees.
Front
What are Azure cost allocation tags?
Back
Metadata elements attached to resources that allow you to organize billing data and track costs across different resource groups or departments.
Front
How are SLA percentages calculated for multiple dependent services?
Back
By multiplying the SLA percentages of each dependent service (e.g., two 99.9% services used together would have a combined SLA of 99.8%).
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This deck explains Azure pricing models, cost management tools, service-level agreements (SLAs), and available support plans to help understand cost optimization and budgeting in Azure.
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