Bash, the Crucial Exams Chat Bot
AI Bot
Copilot Core Concepts (AB-900) Flashcards
Microsoft 365 Certified: Copilot and Agent Administration Fundamentals AB-900 Flashcards
Study our Copilot Core Concepts (AB-900) flashcards for the Microsoft 365 Certified: Copilot and Agent Administration Fundamentals AB-900 exam with 35+ flashcards. View as flashcards, a searchable table, or as a fun matching game.
| Front | Back |
| How can Copilot automate workflows? | By connecting across apps running predefined actions and generating scripts or formulas |
| How can Copilot help in Excel? | Analyze data create formulas build pivot tables and generate charts from plain language requests |
| How can Copilot help in Microsoft Word? | Draft and revise text generate summaries rewrite content and suggest tones and styles |
| How can Copilot help in Outlook? | Draft email replies summarize threads suggest meeting actions and prioritize messages |
| How can Copilot help in PowerPoint? | Create slide outlines design slide content suggest visuals and turn notes into professional slides |
| How can you ask Copilot to cite sources? | Request explicit citations ask for URLs or document references and ask for confidence levels |
| How can you reduce hallucinations? | Provide clear grounding use reliable sources include examples and request citations |
| How do tokens relate to cost and performance? | More tokens increase compute usage and may raise cost while enabling longer or more complex outputs |
| How does Copilot access Microsoft 365 data? | It uses Microsoft Graph and secure connectors to retrieve user files calendar emails and other content with consent |
| How does Copilot handle user privacy? | It follows organization policies restricts data exposure uses role based access and logs access for auditing |
| How should you evaluate Copilot outputs? | Check for factual accuracy relevance completeness tone and potential bias before using or sharing |
| What are best practices for crafting prompts? | Be specific provide context define desired format and give examples or constraints |
| What are safety filters in Copilot? | Mechanisms that detect and block unsafe or sensitive content and enforce compliance policies |
| What core functions does Copilot provide? | Drafting and editing text creating summaries generating ideas automating workflows and extracting insights |
| What does grounding mean? | Tying AI responses to external verified data such as documents databases or search results |
| What is a context window? | The amount of text the model can consider at once usually measured in tokens |
| What is a safety use case to avoid when using Copilot? | Asking Copilot to generate sensitive personal data or perform legal or medical advice without expert review |
| What is a system prompt? | A high level instruction that defines the AI role and behavior for the session |
| What is a user prompt? | The specific question or task the user asks Copilot to perform |
| What is chain of thought prompting? | Encouraging the model to reason step by step to improve complex problem solving |
| What is few shot prompting? | Providing a few examples in the prompt to teach the model the desired format or style |
| What is hallucination in AI outputs? | When the model generates incorrect or fabricated information presented as fact |
| What is iterative prompting? | Refining prompts and asking follow up questions to improve output quality |
| What is Microsoft Copilot? | An AI assistant that helps users in Microsoft 365 by generating content answering questions and automating tasks |
| What is multimodal capability in Copilot? | The ability to process and generate text along with other data types like images or tables |
| What is prompt engineering? | The practice of designing inputs to guide AI models toward desired outputs |
| What is prompt templating? | Creating reusable prompt patterns to standardize requests and outputs across users |
| What is retrieval augmented generation RAG? | Combining external documents retrieval with generation to produce grounded answers |
| What is temperature in AI models? | A parameter that controls output randomness with lower values producing more deterministic responses |
| What is the difference between a Copilot and an autonomous agent? | Copilot augments human work inside apps while an agent makes autonomous decisions and takes actions without continuous human control |
| What is the role of human oversight with Copilot? | Humans review validate and approve AI suggestions ensuring correctness and ethical use |
| What is zero shot prompting? | Asking the model to perform a task without providing examples |
| When should you provide examples in a prompt? | When you need consistent formatting complex output or a specific tone and style |
| When should you use RAG with Copilot? | For tasks that require factual accuracy or up to date information from your own data |
| Which Microsoft apps commonly integrate Copilot? | Word Excel PowerPoint Outlook Teams and OneDrive |
About the Flashcards
Flashcards for the Microsoft 365 Certified: Copilot and Agent Administration Fundamentals exam give you a concise way to reinforce how Microsoft Copilot enhances productivity inside Word, Excel, PowerPoint, Outlook, Teams, and OneDrive. Review the assistant's core functions-drafting, summarising, analysing data, automating workflows-and understand the difference between copilots and fully autonomous agents, all mapped to the exam's terminology.
The deck also sharpens your prompt-engineering skills, from system and user prompts to zero-shot, few-shot, and chain-of-thought approaches. Key AI concepts such as temperature, context window, tokens, hallucination mitigation, grounding, RAG, safety filters, and privacy controls are defined so you can evaluate outputs confidently and align them with organisational policies.
Topics covered in this flashcard deck:
- Microsoft Copilot capabilities
- Prompt engineering methods
- AI parameters & tokens
- Hallucination mitigation & grounding
- Safety, privacy & compliance
- Microsoft 365 app integrations