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CompTIA A Plus 220 802 Test 2

This is a practice exam for IT professionals studying for the CompTIA A+ 220-802. A+ covers the fundamentals of computer technology, installation and configuration of PCs, laptops and related hardware, and basic networking.

  • Questions: 20
  • Time: 60 seconds per question (0 hours, 20 minutes, 0 seconds)

Which of the following should be regularly scheduled to fix hard drive errors?

  • Check Disk
  • System Restore
  • Defragmentation
  • Antivirus Scan

Which of the following commands will force the Windows Operating System to power off after one minute?

  • shutdown /r /t 60
  • shutdown /l 60
  • shutdown /s /t 60
  • shutdown /h /t 1m

Which of the following security best practices would prevent a program on a CD from immediately launching when inserted into a computer?

  • Rename the Administrator account
  • Disable autorun
  • Disable the Guest account
  • MSCONFIG >Startup Tab

Social engineering makes use primarily of which of the following techniques, to bypass common corporate security barriers?

  • Human interaction
  • Malware installation
  • Grayware installation
  • Worm transmission

Susan, a new user, was recently given a new company laptop. While traveling, Susan reports that her laptop shuts off whenever it is unplugged, even if the battery is 100% charged. Which of the following should the technician do?

  • Replace the battery
  • Replace the power adapter
  • Change power settings to balanced
  • Enable APM in the BIOS

Which of the following commands will allow a user to discover their IP address, subnet mask and DNS server address?


The payroll department works with company financial data and had an incident that involved employee’s salary being shared across the network. Which of the following actions would solve this problem?

  • obtain a new security system with RFID employee badges
  • Implement a new paper shredding policy
  • Purchase Additional Firewalls
  • Configure directory permissions for least privilege

Which of the following security threats requires the attacker to be physically located near the target machine?

  • Social engineering
  • Rootkit
  • Shoulder surfing
  • Phishing

A new company policy requires privacy screens for all computers in publicly accessible spaces. Privacy screens help protect against which of the following?

  • Rootkits
  • Spear phishing
  • Shoulder surfing
  • Social Engineering

Of which of the following Windows System Power States saves the contents of memory to a file on the PC's hard drive?

  • Wake on Lan
  • Stand By
  • Hibernation
  • Sleep

Which of the following boot methods receives the bootstrap files from a network server?

  • PXE
  • IDS
  • NAT
  • PAN

Which of the following is TRUE about the difference between a worm and a virus?

  • Worms can self propagate without attaching themselves to a host program while a virus cannot.
  • Viruses disable the antivirus update service while worms kill the antivirus process.
  • Worms are written into assembly while viruses are written with scripting languages.
  • Viruses hide in the boot record while worms hide within the file system.

A user is concerned about an issue with iOS. Which technology is the user referring too?

  • iPhone
  • Galaxy II
  • iCloud
  • Android Phone

Which of the following passwords is the MOST secure according to industry best practices?

Which of the following security best practices would prevent a program on a CD from immediately launching when inserted into a computer?

  • MSCONFIG >Startup Tab
  • Disable the Guest account
  • Rename the Administrator account
  • Disable autorun

A friend has come to you seeking help with a gaming PC he uses at home. He has replaced his monitor with a very large 1080p TV, but when he runs any games on the PC they appear much smaller and do not fit the entire TV screen. Which answer is most likely the problem?

  • The LCD TV response rate is not fast enough for gaming.
  • The LCD TV driver is not supported by the Windows operating system.
  • The games do not support a 1920×1080 resolution.
  • The PC games cannot be run to an external display.

A technician would like to restart a computer from a command line tool. Which of the following tools should the technician use?

  • Shutdown /f
  • Shutdown /s
  • Shutdown /r
  • Shutdown /i

Which of the following is the MOST secure method of data removal that will still allow a drive to be reused, but will not allow erased data to be easily recovered from a hard drive?

  • Format the drive
  • Use an overwrite program
  • Use a degaussing tool
  • Re-partition the drive

Which of the following terms describes a group of devices communicating using Bluetooth?

  • Piconet
  • WAP
  • Bluenet
  • Extranet

A user has called the IT Department and states that their computer does not work. Which of the following would be the BEST question to obtain further information?

  • Can you get to the Internet?
  • Does the PC turn on?
  • What exactly does not work?
  • Are you able to sign on?