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CompTIA A Plus 220 1001 Test 2 (Mobile Devices)

The CompTIA 220-1001 exam is one of two exams requires to obtain the CompTIA A+ (1000 series). This exam will focus on mobile devices like laptops, cell phones and the components used in them.

  • Questions: 20
  • Time: 60 seconds per question (0 hours, 20 minutes, 0 seconds)

Your employer offers company owned cellphones to some employees. A ticket has been created by an employee stating their cellphone is not connecting to the company WiFi. What troubleshooting step should be done first?

  • Restart the device
  • Replace the PCIe WiFi card
  • Verify WiFi is enabled
  • Submit it to the OEM vendor for review

What type of battery is most common for use in mobile devices like laptops and smart devices?

  • Alkaline
  • Lead-acid
  • Silver-oxide
  • Lithium-ion

An employee with a Windows 10 laptop and a docking station has opened a ticket with the IT Help Desk where you work. The ticket asks if the two monitors at their desk can be swapped because they are not in the correct order when the user docks their laptop. How should you proceed?

  • Unplug the two monitors from the docking station, then plug them back into the docking station in the opposite order
  • Right-click on the desktop, select Display Settings and find the Re-arrange your displays section
  • Right-click on the desktop, select Personalize and find the swap display order button
  • Re-arrange the displays on the desk so they are in the correct order

True or False: A benefit of using a cloud backup service is that data from a mobile device can be easily recovered if a mobile device is lost or stolen.

  • False
  • True

What option is the most common display technology used in laptop computers?

  • CRT
  • LCD
  • Plasma
  • E Ink

Your manager has asked you to purchase new hard drives for the Media Department. They often open large files like high resolution images and video files. You need to choose a drive type that balances performance with costs. Which type would be best?

  • SSD
  • None of the these
  • Hybrid
  • HDD

What type of display technology is most commonly found on eReaders?

  • LED
  • E Ink
  • LCD
  • eNote

What wireless technology is used by contactless payment services?

  • WiFi
  • IR
  • NFC
  • Bluetooth

Your employer offers cellphones to employees for work related uses. Both Android and iOS devices are offered. An employee states they have an iOS device and have lost their charging cable. What type of cable is most likely needed?

  • Thunderbolt
  • Micro-USB
  • Lightning
  • USB C

True or false:

Laptops use an Alternating Current (AC) jack to charge their battery.

  • True. Laptops use AC directly
  • False. Laptops use Direct Current (DC)

Which keyboard feature allows laptop manufactures to reduce keyboard size and provide small form-factor laptops?

  • F1
  • PS2
  • Touch Screen
  • Function key

Which of the following correctly explains the following statement: > Small mobile devices like smart phones and tablets do not use spinning disks.

  • True. The moving parts of a spinning disk are too fragile for small mobile devices
  • False. Like laptops, smart phones and tablets use spinning disks

What wireless protocol is most likely to be used to create a WPAN?

  • 802.11
  • LTE
  • 5G
  • Bluetooth

Due to a recent increase in cellular data usage your employer has released a new policy that says company owned mobile devices are not to be connected to other mobile devices for the purposes of sharing the device's cellular data service. What feature is the policy referring to?

  • WiFi Splitting
  • Hotspot
  • AirDrop
  • NFC

Your employer requires all mobile devices have a VPN client installed. The VPN client should be enabled whenever public or otherwise untrusted wireless networks are used. What is the benefit of using a VPN?

  • VPNs provide a packet scanning service that ensures the untrusted wireless network is safe to use
  • VPNs are a client only application that scans network traffic for possible viruses and worms
  • VPNs provide an encrypted tunnel that protects data transmitted wireless from being read by malicious actors
  • VPNs upgrade any HTTP traffic to HTTPS automatically

Which of the following is a network protocol used to download emails onto a mobile phone?

  • SMTP
  • IMEI
  • YahooMail
  • POP3

Which of the following is a type of internal data storage device found in laptops?

  • Flash drive
  • Magnetic disk
  • Volatile
  • USB

What technology provides a physical access control when logging into a laptop?

  • DIMM
  • Security Cable
  • Smart card
  • TPM

Which option is a reversible connector based on an open specification?

  • USB C
  • Micro USB
  • Mini USB
  • Lightning

What is the function of a digitizer in a modern smart phone?

  • Converts digital wireless signals into analog for WiFi use
  • Translates touches on a device's screen into computer readable input
  • Used by the headphone jack to accept input from headphones with buttons, typically used to pause music or change the system volume
  • Allows mobile devices to support analog printing devices