Microsoft Security, Compliance, and Identity Fundamentals SC-900 Practice Question
Your company wants to let the service desk reset user passwords in Microsoft Entra ID but does not want to grant those staff any other administrative permissions. Which built-in Microsoft Entra role should you assign to the service-desk security group to meet this requirement?
The Password Administrator role (sometimes referred to as Helpdesk Administrator) lets its members reset passwords for non-administrator users and certain lower-privilege admins, but it does not grant broader directory permissions such as creating users or managing groups. User Administrator and Global Administrator both include many additional privileges that exceed the requirement, while Groups Administrator does not provide password reset capability. Therefore, assigning the Password Administrator role meets the need to permit password resets only.
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What is the scope of the Password Administrator role in Microsoft Entra ID?
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How does the Password Administrator role differ from the User Administrator role?
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Why is the Global Administrator role not appropriate for password resets?
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Microsoft Security, Compliance, and Identity Fundamentals SC-900
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