An agile team has just completed its fifth sprint. While they are consistently delivering work, sprint reviews reveal frequent stakeholder surprises and dipping team morale due to rework. The project manager wants to address the root causes of these issues. Which of the following actions should the project manager facilitate first to foster a culture of continuous improvement?
A meeting with key stakeholders to realign on the project vision and roadmap.
More detailed process documentation to ensure alignment on sprint goals.
A formal change request process to better manage stakeholder expectations.
A sprint retrospective for the team to inspect its process and create an improvement plan.
The correct action is to facilitate a sprint retrospective. The purpose of a retrospective is for the team to inspect itself and create a plan for improvements to be enacted during the next sprint. This event directly addresses the identified problems of rework and low morale by empowering the team to find the root cause and agree on a solution, which is a cornerstone of continuous improvement in agile. Implementing a formal change request process is a more traditional approach and may stifle agility. Revising the roadmap and creating more documentation are potential outcomes of a retrospective, but the retrospective itself is the correct first step to diagnose the problem with the team.
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