CAPM Practice Question

Your company performs routine customer support calls every day and also launches short-term initiatives such as implementing a new CRM system. When comparing these efforts, which statement correctly summarizes the most fundamental distinction between a project and ongoing operations?

  • Projects deliver repetitive outputs on a fixed schedule, whereas operations deliver unique outcomes once.

  • Projects are temporary and unique, while operations are ongoing and repetitive.

  • Projects primarily focus on maintaining existing processes, whereas operations aim to introduce change.

  • Projects are funded only from capital budgets, while operations use only operational expense budgets.

CAPM
Project Management Fundamentals and Core Concepts
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