GCP Professional Cloud Architect Practice Question
Your organization is building a Quality Management System (QMS) on Google Cloud to satisfy ISO-9001 requirements for a medical-device analytics platform. The cloud architect must embed the key Google Cloud QMS principles-customer focus, leadership engagement, and a Plan-Do-Check-Act (PDCA) approach-into day-to-day operations. Which practice best exemplifies the principle of leadership engagement within this QMS framework?
Assign an executive sponsor who chairs a quarterly quality review board, approves corrective-action budgets, and reports QMS performance to the board of directors.
Add automated quality gates in Cloud Build that block deployments unless integration-test success rates exceed 98%.
Continuously gather post-release Net Promoter Score (NPS) data and feed it into product backlog prioritization.
Provide engineers with self-service dashboards that auto-generate PDCA retrospectives from Cloud Logging data.
Leadership engagement means that senior management actively owns and drives the quality program. Dedicating an executive-level quality sponsor who convenes cross-functional reviews, allocates budget, and tracks quality objectives demonstrates direct involvement and accountability from leadership. The other practices are valuable but align with different QMS principles: collecting post-release user NPS scores centers on customer focus; embedding automated quality gates represents the Do/Check phases of PDCA; and enabling self-service feedback loops supports continuous improvement rather than explicit executive ownership.
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What role does an executive sponsor play in a Quality Management System (QMS)?
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What is the Plan-Do-Check-Act (PDCA) approach, and how does it fit into QMS?
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How does customer focus differ from leadership engagement in a QMS?
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What is the role of an executive sponsor in a Quality Management System (QMS)?
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What is the Plan-Do-Check-Act (PDCA) approach in a QMS?
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How does Net Promoter Score (NPS) data contribute to customer focus in a QMS?
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