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GCP Professional Cloud Architect Practice Question

Your e-commerce platform runs on Google Kubernetes Engine with Cloud SQL in two regions. During a peak sale, many customer requests suddenly return 502 errors through the external HTTP(S) load balancer. The SRE team traced the failures to one region where backend pods keep restarting and has collected the project ID, affected resource names, correlation IDs, matching Cloud Trace spans, precise timestamps, log excerpts, and reproducible steps. You must open a P1 Google Cloud support case. Which information set will most help engineers diagnose the issue quickly?

  • Post the problem in a public community forum with code excerpts and reference that URL in a minimal support ticket to avoid repeating details.

  • File a public Issue Tracker bug, email the product team, and note service instability without sharing logs, timestamps, or correlation data to protect customer privacy.

  • Attach comprehensive architecture diagrams and a six-month platform roadmap, emphasize strategic importance, and request a future design review with Google engineers.

  • Provide the project ID, names of the affected GKE service and load balancer, region, exact timestamps, correlation or trace IDs, log snippets showing 502 responses, clear reproduction steps, and a brief statement of customer impact and urgency.

GCP Professional Cloud Architect
Analyzing and optimizing technical and business processes
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