GCP Professional Cloud Architect Practice Question

Your company operates a consumer-facing SaaS platform that must remain available at all times. The internal SRE team is on call, but leadership wants Google to provide faster assistance for production issues than the current Standard Support tier offers. The team requires the following:

  • 24/7 coverage for both P1 and P2 cases
  • Target response time of 1 hour for P1 incidents
  • No need for a dedicated Technical Account Manager or the 15-minute P1 response time provided by the top-tier offering.
    Which Google Cloud Support tier best meets these requirements while avoiding unnecessary cost?
  • Premium Support

  • Basic Support

  • Standard Support

  • Enhanced Support

GCP Professional Cloud Architect
Ensuring solution and operations excellence
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