Crucial Exams

GCP Professional Cloud Architect Practice Question

Your company is launching a point-of-sale platform on Google Cloud that will process thousands of transactions per minute across four continents. Corporate policy demands 99.999% overall service availability and states that any production outage affecting payments must be mitigated within 15 minutes. Although the SRE team is distributed across time zones, no formal on-call schedule or vendor-escalation procedure exists. Which approach best supports the operational-excellence goal of establishing clear cloud support and escalation processes for this workload?

  • Use ad-hoc Slack channels to page whichever engineer is online, and file a Standard Support ticket with Google only if the team cannot restore service within one hour.

  • Rely on Basic Support while maintaining a best-effort on-call system; escalate to senior management by email if an issue persists longer than four hours.

  • Publish runbooks that map incident severities to a follow-the-sun on-call schedule integrated with ServiceNow; define a RACI matrix for internal teams; and enroll the workload in Google Cloud Premium Support so P1 incidents auto-escalate to Google within 15 minutes.

  • Purchase Enhanced Support but depend solely on Cloud Monitoring to open tickets automatically; internal escalation will be handled during local business hours to reduce after-hours staffing costs.

GCP Professional Cloud Architect
Ensuring solution and operations excellence
Your Score:
Settings & Objectives
Random Mixed
Questions are selected randomly from all chosen topics, with a preference for those you haven’t seen before. You may see several questions from the same objective or domain in a row.
Rotate by Objective
Questions cycle through each objective or domain in turn, helping you avoid long streaks of questions from the same area. You may see some repeat questions, but the distribution will be more balanced across topics.

Check or uncheck an objective to set which questions you will receive.

Wipe Score
Bash, the Crucial Exams Chat Bot
AI Bot